Returns
Didn't work out? We'll sort it.
We back the gear we sell — if it isn't right for your dog or your car, we'll make it right.
Our Promise
You have 30 days from delivery to send something back. As long as it's unused and in its original packaging, we'll refund or exchange it. Anything faulty or damaged on arrival is replaced or refunded fully at our cost, no back-and-forth.
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30-day returns
A full month to be certain it suits your dog and your vehicle.
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Faults on us
Damaged or faulty on arrival? Replaced or refunded at our cost.
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12-month warranty
Covered against manufacturing defects for a full year.
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Quick refunds
Approved refunds land back on your original payment in 5–7 days.
How To Start A Return
30-day returns and a 12-month warranty.
Start a return any time through our Contact page.